frequently asked

 

1.

Do you ship outside of Texas?

 


No, we only ship within the state of Texas. We do not offer shipping to any other U.S. states at this time.


 

2.

What types of payment do you accept?

 


We accept all major forms of payment, including:

 

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)

  • Zelle

 

  • PayPal

  • Apple Pay

  • Google Pay

 


 

3.

How long will it take to receive my order?

 


Orders in Houston are typically processed within 2-3 business days. Shipping outside generally takes 4-6 business days depending on your location.


 

4.

Do I need to be 21 or older to order wine?

 


Yes. By law, you must be at least 21 years old to purchase and receive wine. A valid government-issued ID will be required upon delivery.


 

5.

Can I return or exchange a bottle?

 


If your wine is damaged, spoiled, or the wrong item was delivered, please contact us within 7 days of receiving your order. We do not accept returns on wine unless there is a problem with the product.


 

6. 

Can I send wine as a gift?

 


Yes, you can send wine as a gift, but the recipient must also be at least 21 years old and present valid ID upon delivery.


 

7. 

What if I miss the delivery?

 


If no one over the age of 21 is available to sign for the delivery, the carrier will make additional attempts or hold the package for pickup at a nearby facility.